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Old Ebbitt Grill: A Case Study in Attention

The Old Ebbitt Grill puts out more meals than any independent restaurant in the country and it is the third highest grossing. Established in 1856, this historic Washington D.C. restaurant has weathered any and all storms throughout its lifetime and in spite of that...

Customer Retention Hacks for Restaurants

In an interview with a Kentucky-based BBQ pit owner, marketing gurus and entrepreneurial giants Gary Vaynerchuk and Jon Taffer dropped practical advice on how restaurants can maximize customer retention and lifetime value. Taffer explains, “You have to market to three...

Featured Post: Kevin Tien

Next in our “Deep Dish” series is Kevin Tien. Born to a military family, Kevin Tien spent most of his childhood and early life in Louisiana and was educated at both the University of Louisiana and Louisiana State University, where he received degrees in business...

3 Ways to Survive the Fast Casual Slump

Each year, more fast casual restaurants are being introduced. With the introduction of new restaurants, and more robust competition, comes a potential reduction of sales for established restaurants. New restaurant openings can directly affect the revenue of...

4 Trends Restaurant Managers Should Be Following in 2019

Technology evolves and adapts at an incredible rate. As a result, this requires restaurateurs to constantly keep a pulse on what’s happening in the industry. As tech evolves, it’s important to reflect on what has worked, or is working, for your business and what could...