Los Angeles, June 6th, 2017 – Restaurants can now connect to Google Maps and Google Search by using NetWaiter’s new feature: Google Connect. This feature allows a restaurant’s menu and other information to be searchable, increasing the restaurant’s exposure,...

May 17, 2017 // Los Angeles, California – New and exciting advances in technology have yielded another exciting opportunity for restaurants to deliver an even more powerful online ordering experience to their customers. For years, many restaurants have been...

Providing high quality customer service is one of the best ways to keep your customers happy. When you are focused on customer service, you need to set up ways to engage with your customers in easy to use and fast ways. Customers love to use text messaging, and it is...

We often champion the accessibility and accuracy afforded to both customers and the restaurants they frequent through the use of online ordering systems, but it is important to hone in on why that experience is integral to our modern lives, and the necessity of an...

One of the greatest challenges for growth — and indeed, the greatest opportunities — is designing an unforgettable customer experience; one that “Wows” and leaves customers with a desire to come back, craving more.  There are no better...

Economist Vilfredo Pareto famously noted that there is often an unequal relationship between inputs and outputs when he observed roughly 20% of Italians were responsible for 80% of the income.   Out of this observation came a long-standing principle in business called...