It's a question restaurant owners often encounter from employees.  Here is what we have found at NetWaiter:  Activate the tip field on your restaurant’s online ordering...

This threat to restaurants keeps coming back. A new study by the NPD Group, as reported in FastCasual.com and Supermarket News, predicts that within the...

Online ordering is the best weapon for addressing change in the restaurant industry… The Orlando Sentinel, citing several respected industry sources, reports that restaurants that...

Social media offers an excellent opportunity to reach customers on an emotional level using photos.  Here are three suggestions of photos you can post to...

The restaurant industry continues its love-hate relationship with daily deals. There is even some research that the customers are not as bad as once thought, although...

Everyone likes to feel as if they are an insider, that they know things other folks don't know.  This includes secret menu items at restaurants....

Takeout continues to grow as a percentage of takeout business for restaurants. No wonder when many popular meals are more expensive to make at home...

NetWaiter regularly provides statistics regarding a variety of restaurant related topics, such as marketing, social media, customer trends, etc.  More recently, we looked at specific...

Jose Davila, manager of The Sub and Pizza of Amherst, located not far from the University of Massachusetts, setup a new marketing tool in 2012...

This may be a big shock, but studies reveal that only 4% of Facebook fans return to your page after visiting and liking it. This...

A popular marketing vehicle used by restaurants is the limited time offer, or LTO. Typically, LTOs are special menu items or offerings made available for...

Delivery Areas Coming soon, your restaurant will have the ability to customize more specific delivery zones. Within the NetWaiter Management Console, restaurants will be able...

There is a book called The Influentials, based on the premise that “one American in ten tells the other nine how to vote, where to...

Ask Sunny Bravin, treasurer of Baggin's Gourmet Sandwiches, about their biggest surprise since launching NetWaiter online ordering.  The answer is one that would bring a...

According to AIS Media, as many as 89% of potential customers visit a restaurant's website as part of their decision-making process.  If your website is...

Several years ago, a trade magazine in the restaurant industry released a survey on the top five complaints from takeout customers. Included, were leaky containers. ...

It’s not too late to set your sights on the New Year.  It’s also the perfect opportunity to implement online ordering, or, if you’re already...

F"With 25% of our business take-out, we believe NetWaiter is an essential part of our business model.  With phone orders, it's easy to make mistakes,...

"After researching several options, including building our own online ordering system, we found that NetWaiter was the most economical and proven system on the market....

NetWaiter has completely changed the way we do business.  We’ve been able to maximize our productivity and streamline our operations.  The low risk implementation and...

"We are very pleased to have online ordering with NetWaiter at The Sub and Pizza.  Our online orders have seen an increase of over 30%,...

It's been a little over a year since we started with NetWaiter at The Jackson Underground Cafe, and I just wanted to send you a...

A recent article from RunningRestaurants.com cited some interesting facts: Fact #1 - Most restaurant owners spend 90% of their marketing dollars in an effort to...

There are many local businesses and offices - accounting agencies, real estate companies, non-profit groups, law firms, etc. - that bring in catered meals on...

Don't overlook your wait staff as marketers.  The best way to spread the message of your online ordering system is through your employees.  Make sure...

This month, we wanted to highlight some NetWaiter tools available to restaurant owners. NetWaiter Broadcast Hub – About a year ago, we unveiled the NetWaiter Broadcast...

Remember the supermodel Cindy Crawford? Her motto was, "The camera never blinks." She realized she had to look stunning all the time.  For restaurants, the...

While the economy may be showing signs of vibrancy, consumers remain cautious. A recent article in PMQ Pizza Magazine, however, reports that loyalty programs can...

With the widely recognized importance of social media, NetWaiter recently introduced another Facebook integration, called the NetWaiter Ordering App for Facebook. With NetWaiter’s new Facebook...

Part of running any successful business is making it easier for customers to purchase your product.  It’s the same for restaurants. As Rob Hough, of...