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Embracing the Online Ordering App Experience

We often champion the accessibility and accuracy afforded to both customers and the restaurants they frequent through the use of online ordering systems, but it is important to hone in on why that experience is integral to our modern lives, and the necessity of an...

Creating an Unforgettable Customer Experience

One of the greatest challenges for growth — and indeed, the greatest opportunities — is designing an unforgettable customer experience; one that “Wows” and leaves customers with a desire to come back, craving more.  There are no better...

Introducing a New Way to Build Customer Loyalty

Economist Vilfredo Pareto famously noted that there is often an unequal relationship between inputs and outputs when he observed roughly 20% of Italians were responsible for 80% of the income.   Out of this observation came a long-standing principle in business called...

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