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Online Ordering Requires That you Stick to the Basics

A recent article from Nations’ Restaurant News talked about how the large chains are getting away from value, convenience, service, and speed in their advertising. Evidently their studies are telling them to focus more on the menu and the quality of ingredients....

The NetWaiter Broadcast Hub

There is a new feature available to all NetWaiter restaurants — the NetWaiter Broadcast Hub.  This dynamic tool allows restaurants to quickly communicate information with customers, and allows for instant customer interaction. Now, restaurant owners and managers...

Preparing for a Successful Holiday Season… and Beyond

A recent article from Nation’s Restaurant News provided some conflicting data about the health of the economy and the fate of upcoming Holiday restaurant sales. Here at NetWaiter, we looked into our crystal ball and the answer we got was – “If the upcoming...

The Pitfalls of “Daily Deals”

Even before the advent of Groupon, many restaurants fell into the coupon trap. Smart restaurateur s realized that’s exactly what Daily Deals are – a trap. A recent article in the New York Times addressed the pitfalls of Groupon and similar services:...

A Letter to Nation’s Restaurant News

This letter was recently sent to the editor of Nation’s Restaurant News, but you can read it here:  A recent online issue of Nation’s Restaurant News included a feature – 10 Ways to Build Business Inside Your Restaurant’s Four Walls. The...