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Encouraging Return Visits from Online Customers

When NetWaiter brings you a new online ordering customer, our statistics show the likelihood is that they will return to place their second order within 14 days.  This is important.  New customers, and specifically ones that come back again and again, are one of the...

Upselling Through NetWaiter

Good waiters and waitresses work hard to upsell dine-in customers – to gently suggest they add items to their order, whether it’s a side of sautéed mushrooms with their filet mignon or an order of breadsticks with their pizza. Does this same upselling occur with...

Removing Social Embarrassment from the Ordering Process

Social Embarrassment, in connection to a restaurant order, is a term that refers to a customer who holds back and doesn’t order everything they want – the extra toppings on a pizza, for example, or chili fries rather than regular fries – for fear the...

Online Ordering: 9 Point Checklist

January 1 is rapidly approaching. There is no better time to go over a list of things that will help you maximize the benefit of your NetWaiter online ordering system. One Click Access from your Homepage.  Attention spans on websites are measured in nanoseconds....

Know Thy Customer

“If you can’t measure it, you can’t improve it.” Those were the words of the late Peter Drucker, one of the top management experts, an educator, and consultant with businesses across the world.  Knowledge is power! So, what do you know about your takeout customers? ...