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What’s Important for Your Mobile Site?

The statistics are stunning: 95% of smartphone users conduct restaurant searches, and 64% of those searches convert to purchases within one hour.  Knowing this, it’s important to understand that mobile websites come with their own specific set of challenges.  Here’s...

Encouraging Return Visits from Online Customers

When NetWaiter brings you a new online ordering customer, our statistics show the likelihood is that they will return to place their second order within 14 days.  This is important.  New customers, and specifically ones that come back again and again, are one of the...

Upselling Through NetWaiter

Good waiters and waitresses work hard to upsell dine-in customers – to gently suggest they add items to their order, whether it’s a side of sautéed mushrooms with their filet mignon or an order of breadsticks with their pizza. Does this same upselling occur with...

Removing Social Embarrassment from the Ordering Process

Social Embarrassment, in connection to a restaurant order, is a term that refers to a customer who holds back and doesn’t order everything they want – the extra toppings on a pizza, for example, or chili fries rather than regular fries – for fear the...

Online Ordering: 9 Point Checklist

January 1 is rapidly approaching. There is no better time to go over a list of things that will help you maximize the benefit of your NetWaiter online ordering system. One Click Access from your Homepage.  Attention spans on websites are measured in nanoseconds....