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Increasing Loyalty and Other New Data About Online Ordering

A piece in PMQ Pizza Magazine reveals some new data about online ordering.  It’s good stuff to review: Online ordering has an average customer return rate of 95%.  This means you can boost customer loyalty with minimal effort, other than implementing an online...

Word-of-Mouth Has to Start Somewhere

Ask any independent restaurateur what brings in the most new customers and they will likely tell you word-of-mouth.  People telling other people about your restaurant, by most estimates, brings in seven to eight out of every ten customers.What they don’t say,...

NetWaiter’s Dine-In Option

Last month, we reported that NetWaiter now offers the option for restaurants to accept Dine-In orders.  Customers can select the Dine-In option when completing their online order and then come to the restaurant to have their meal served to them. What’s the importance...

NetWaiter Releases Integrated Birthday Marketing Feature

REDLANDS, CA — NetWaiter, the premier online ordering service for restaurants, now offers restaurants the ability to send customers a Happy Birthday message with a tailored promotion. NetWaiter automatically triggers the promotion, emailing it to each customer before...

Mobile Web Visits Dominate Traffic

The number of smartphone users now rivals desktop users, says a recent report.  Online visits from smartphones, however, are nearly twice the number of desktop visits. If you doubt this, think about how many times you check things on the Internet using your phone...